Shipping policy

Area	Country	Standard Shipping Time
Europe	The United Kingdom	6-13 Days
	Germany	6-13 Days
	Italy	8-15 Days
	France	6-13 Days
	Belgium	8-15 Days
	Netherlands	6-13 Days
	Spain	8-15 Days
	Sweden	8-15 Days
	Portugal	8-15 Days
	Poland	8-15 Days
Asia	Japan	4-6 Days
	South Korea	10-15 Days
	Singapore	6-13 Days
	Thailand	10-15 Days
	Philippines	6-13 Days
	Malaysia	10-15 Days
North America	United States	6-13 Days
	Canada	6-13 Days
Oceania	Australia	8-15 Days
	New Zealand	8-15 Days
Africa	South Africa	10-20 Days

Note:

• The shipping time is estimated and starts from the date of shipping, not the date of placing your order. Delivery may take longer due to factors such as invalid addresses, customs clearance, or other unforeseen causes.
• We currently do not ship to all countries worldwide. If your country is not listed above, please contact us, and we’ll do our best to help you receive your items.

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Delivery Process

• Processing time typically takes 1-2 business days. Orders placed on weekends or holidays will be processed within the next 1-2 business days. Please note that processing times may be longer during peak seasons or if there is a high volume of orders.

Order Status

• Once your order has been processed, you will receive an email with a shipping notification, including a tracking number and a link to track your order. You can also check your order status directly in your account.

Order Address Error

• If you need to correct your shipping address, please contact customer service immediately. Once an order has been shipped, we cannot change the address.

Additional Information

• We process orders Monday through Friday, excluding holidays. Please keep in mind that all delivery times are estimates and we are not responsible for delays caused by weather, delivery carriers, customer errors, or any unforeseen factors.
• For questions or assistance with your order, please don’t hesitate to contact us.

Free Returns

• We offer free returns for customers in the United States, United Kingdom, Germany. If you need to return or exchange an item, please contact our customer service team, and we will provide a free return label.